Medical Office Administration/ Assistant in Canadian Healthcare: With Current Updates

In modern day healthcare field, Medical Office Administrators and Assistants (MOAs), as integral members of a multidisciplinary team, provide support to patients/ clients, physicians and allied health professionals in various administrative and clinical duties and prove to be indispensable workforce in all medical and healthcare settings.
This book for MOAs has been written to prepare students to acquire necessary information and skills for employment in Canadian healthcare/ medical setting. This book is a  useful and essential knowledge provider guide for every MOA student, those dreaming of a great career in medical assisting field and for medical and healthcare team equally. This book helps the readers to develop the knowledge and skills they need to think critically and respond confidently to the challenges they encounter while working as a MOA in every day advancing field of medicine. It is a compilation of important chapters related to Medical Office and Hospital Procedures, and Records Management, Efficient Patient Scheduling and Responsibilities of MOAs in Medical/ Healthcare Office Administration, with most current developments and updated information. The book covers very informative, special section related to Canadian Legislation, Confidentiality, Privacy, Bill C-27, Informed Consent & Patient’s Bill of Rights in Healthcare to provide updated knowledge for efficiently working in diverse medical and healthcare practices.
The book has been streamlined and updated to include the latest in EMR and Medical Informatics, Health Insurance Plans in Canada, OHIP, Accounting & Bookkeeping in Medical Office, Emergency Preparedness, ICD-11 as well as vital topics, such as Professionalism, Time Management, Job Search and Employment Strategies to prepare the readers for a successful career in medical assisting and give them an advantage in today's competitive healthcare arena. It discusses in detail the crucial components of a successful healthcare office practice with primary focus upon effective communication, telephone skills, Procedure Manual, Inventory Management and implication of Medical Ethics and Law in Medical Practices.
All concepts in the book are compiled to highlight the most recent advancements in the sphere of Canadian medical and healthcare office administration. It is written in easy to understand and simplified way to cater to the knowledge needs of medical students and healthcare team. This book will also provide guidance to the new entrants to understand the procedures related to medical and healthcare office activities, records, filing, supply management, medical billing, coding, claims and details related to medical insurance procedures thoroughly, faster and more effectively.